Established 1991

"Thank you for nurturing, supporting, educating and much more. My daughter has had a wonderful time at Whizz Kids and had the foundation set."

Parent

"The effort you go to is so visible in the events you organise and the everyday activities you do. Mostly, it is watching the children run into nursery that shows what a wonderful job you are doing."

Parent

"I am so happy that my son is a confident chatty boy and I know that all the love and attention you gave him has contributed to this. Whizz Kids is a lovely setting and my son has flourished here."

Parent

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Confidentiality Policy

Statement of intent

It is our intention to respect the privacy of children and their parents and carers, while ensuring that they access high quality early years care and education in our setting.
In order to safeguard confidentiality the nursery staff must not be recorded during staff / parents meetings with the use of mobile phones or any other electronic devices.
There are record keeping systems in place that meet legal requirement; means of storing and sharing that information take place within the framework of the Data Protection Act and the Human Rights Act.

Aim

We aim to ensure that all parents and carers can share their information in the confidence that it will only be used to enhance the welfare of their children.

Methods

We keep two kinds of records on children attending our setting:

1. Developmental records

  • These include observations of children in the setting, photographs, samples of their work, summary developmental reports and records of achievement.
  • They are usually kept in the classroom and can be accessed, and contributed to, by staff, the child and the child's parents.

2. Personal records

  • These include registration and admission forms, signed consents, and correspondence concerning the child or family, reports or minutes from meetings concerning the child from other agencies, an ongoing record of relevant contact with parents and observations by staff on any confidential mater involving the child, such as developmental concerns or child protection matters.
  • These confidential records are stored in a lockable cabinet and are kept secure by Gill Liu in the office.
  • Parents have access, in accordance with the access to records procedure, to the files and records of their own children but do not have access to information about any other child.
  • Staff will not discuss personal information given by parents with other members of staff, except where it affects planning for the child's needs. Staff induction includes an awareness of the importance of confidentiality in the role of the key person.

Other records

  • Issues to do with the employment of staff, whether paid or unpaid, remain confidential to the people directly involved with making personnel decisions.
  • Students, when they are observing in the setting, are advised of our confidentiality policy and required to respect it.

Access to personal records

Parents may request access to any records held on their child and family following the procedure below:

  • Any request to see the child's personal file by a parent or person with parental responsibility must be made in writing to Gill Liu.
  • The setting commits to providing access within 14 days - although this may be extended.
  • The manager and the child’s key worker prepare the file for viewing.
  • All third parties are written to, stating that a request for disclosure has been received and asking for their permission to disclose to the person requesting it. Copies of these letters are retained on the file.
  • 'Third parties' include all family members who may be referred to in the records.
  • It also includes workers from any other agency, including social services, the health authority, etc. It is usual for agencies to refuse consent to disclose, preferring the individual to go directly to them.
  • When all the consents/refusals to disclose have been received these are attached to the copy of the request letter.
  • A photocopy of the complete file is taken.
  • The manager and the child’s key worker go through the file and remove any information which a third party has refused consent to disclose. This is best done with a thick black marker, to score through every reference to the third party and information they have added to the file.
  • What remains is the information recorded by the setting, detailing the work initiated and followed by them in relation to confidential matters. This is called the 'clean copy'.
  • The 'clean copy' is photocopied for the parents who are then invited in to discuss the contents. The file should never be given straight over, but should be gone through by Gill Liu, so that it can be explained.
  • Legal advice may be sought before sharing a file, especially where the parent has possible grounds for litigation against the setting or another (third party) agency.

Provider Records

We keep records for the purpose of maintaining our business. These include:

  • Records pertaining to our registration
  • Landlord/lease documents and other contractual documentation pertaining to amenities, services and goods.
  • Financial records pertaining to income and expenditure.
  • Risk assessments
  • Employment records of staff

Our records are regarded as confidential on the basis of sensitivity of information, such as with regard to employment records and these are maintained with regard to the framework of the Data Protection Act and Human Rights Act.

Procedures

  • All records are the responsibility of the officers of the management committee who ensure they are kept securely.
  • All records are kept in an orderly way in files and filing is kept up-to-date.
  • Financial records are kept up-to-date for audit purposes.
  • Health and safety records are maintained, these include risk assessments, details of checks or inspections and guidance etc.
  • Our Ofsted registration certificate is displayed.
  • Our Public Liability Insurance Certificate is displayed.
  • All our employment and staff records are kept securely and confidentially.

All the undertakings above are subject to the paramount commitment of the setting, which is to the safety and well-being of the child. Please see also our policy on child protection.